Public sector organisations must service ever-greater constituent and stakeholder needs, while labouring under the burden of aging and complex technology and infrastructure.
The challenge is to cost-effectively update external contact centres and internal communication networks with state of-the-art tech for faster, more-efficient service and collaboration.
Plus, there is an increasing need for strong cyber-security to eliminate vulnerabilities and keep networks and data secure, and meet compliance and privacy obligations.
We work with leading UK public sector organisations and associations
- Durham County Council
- East Staffordshire Borough Council
- North Lincolnshire Business Connect
- Derbyshire County Council
- South Gloucestershire Council
- Bromford Housing
- Department for International Trade
- Middlesbrough Council
- Redcar & Cleveland Borough Council
- The Coal Authority
- The Wrekin Housing Trust
Public sector use case
Discover how we worked with Middlesborough Council to update and condense their communication infrastructure for lower costs and better responsiveness.