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Cisco Support

Specialised, proactive Cisco support with a personal touch.

Why our customers love us:

nowSupport

Support solutions from your trusted Cisco partner.

Nowcomm holds the following specialised security certificates and is one of a handful of UK-based CISCO Master Collaboration Partners.

  • Rapid Resolution Rapid fault diagnosis and resolution from a team of highly-skilled network engineers.
  • Flexible solutions A wide range of SLAs, from a NBD service to 24 x 7 x 365 - whatever you need, we have you covered.
  • Fast break-fix service We replace your faulty hardware and apply the last known configuration backup, in as litle as 4 hours.
  • Gold Standard We are a widely accredited organisation with Cisco's highest MSP certificatioin (Cisco Gold Provider).

Eight reasons to choose nowSupport.

  • Tailored programs We tailor our support to your specific mission-critical communications and networking demands.
  • Easy, responsive systems We can be a seamless extension of your IT thanks to easy, intuitive ticketing, staff who know your gear, and efficient problem escalation.
  • World-class engineers Cisco-certified engineers and technicians perform all repairs and maintenance and know their way round the latest equipment.
  • Guaranteed response Enjoy preferential scheduling and guaranteed SLA response per your service tier — whether it’s 8/5/NBD or 24/7/4 we’re there for you.
  • Meticulous record-keeping  We keep full case histories on your equipment and its servicing for QA purposes.
  • Genuine parts We maintain a large inventory of Cisco spares and parts from other leading brands.
  • Proactive assistance We can identify and solve communications and networking problems before small incidents become large ones.
  • Asset optimisation Our product specialists continually review and identify incident patterns and trends that indicate poorly optimised assets.

Request a nowSupport Discovery Session.

  • Service needs assessment Understand where you are today and explore the business case for change.Request