Specialised, proactive Cisco support with a personal touch.
Why our customers love us:
Support solutions from your trusted Cisco partner.
Nowcomm holds the following specialised security certificates and is one of a handful of UK-based CISCO Master Collaboration Partners.
- Rapid Resolution Rapid fault diagnosis and resolution from a team of highly-skilled network engineers.
- Flexible solutions A wide range of SLAs, from a NBD service to 24 x 7 x 365 - whatever you need, we have you covered.
- Fast break-fix service We replace your faulty hardware and apply the last known configuration backup, in as litle as 4 hours.
- Gold Standard We are a widely accredited organisation with Cisco's highest MSP certificatioin (Cisco Gold Provider).
Eight reasons to choose nowSupport.
- Tailored programs We tailor our support to your specific mission-critical communications and networking demands.
- Easy, responsive systems We can be a seamless extension of your IT thanks to easy, intuitive ticketing, staff who know your gear, and efficient problem escalation.
- World-class engineers Cisco-certified engineers and technicians perform all repairs and maintenance and know their way round the latest equipment.
- Guaranteed response Enjoy preferential scheduling and guaranteed SLA response per your service tier — whether it’s 8/5/NBD or 24/7/4 we’re there for you.
- Meticulous record-keeping We keep full case histories on your equipment and its servicing for QA purposes.
- Genuine parts We maintain a large inventory of Cisco spares and parts from other leading brands.
- Proactive assistance We can identify and solve communications and networking problems before small incidents become large ones.
- Asset optimisation Our product specialists continually review and identify incident patterns and trends that indicate poorly optimised assets.
Request a nowSupport Discovery Session.
- Service needs assessment Understand where you are today and explore the business case for change.Request