The Wrekin Housing Group

Read about The Wrekin Housing Group project that involved reworking and redesigning core elements of the network during a very narrow downtime window – a tall order for even the most experienced Cisco Partner, but one that Nowcomm took in their stride. Client: The Wrekin Housing Group Project: Infrastructure and Security Case Study: Download Here

AESSEAL

Rotherham based AESSEAL is a British success story supplying and supporting high quality mechanical seal products to customers around the world. An unequivocal focus underpins their success: “To provide customers with such exceptional service that they need never consider alternative sources of supply”. To ensure they can continue to provide the best customer experience possible […]

The Coal Authority

Working closely alongside their own ICT department, we manage the LAN infrastructure across two sites at the Coal Authority’s headquarters, providing network support and proactive monitoring of performance. Located at Mansfield, Nottinghamshire, the Coal Authority works to protect the public and the environment in coal mining areas; and manage the effects of past coal mining […]

University Of Derby

Nowcomm has joined forces with the University of Derby to help manage and support their annual Clearing event. Clearing kicks off as soon as A-level students get their exam results and then call the University to secure places based on their subject availability. This is an incredibly important time for the University as the more […]

Derby City Council

Find out how we helped Derby City Council, serving a population of more than 250,000 with a virtualised server Unified Communications system serving over 30 locations and 2500 handsets, integrating communications right across the council. A re-engineered Contact Centre for 95 agents that dramatically reduced cost. A mobility solution that maximises use of shared spaces […]

Middlesbrough Council

Made famous by its Transporter bridge, we helped Middlesbrough Council move across to a more efficient and effective communications solution, by Implementing a contact centre spanning four virtual centres and supporting over 90 agents. Developing self-service Interactive Voice Response services, and reducing cost by replacing hundreds of basic and primary rate ISDN services with our […]

Royal Enfield

Royal Enfield has historically manufactured world-class motorcycles since the late 1800s. The renowned manufacturer began their trade in Redditch, Worcestershire developing motorcycles, bicycles and weapons parts for the government before partnering with Madras Motors in Chennai, India, thus forming ‘Enfield of India’. In 2016, Royal Enfield announced they were building a technology centre to aid […]

API

See how we delivered a new high performance international network and communication solution for this leading UK manufacturer of specialised materials for packaging, that increased the uptake of collaborative video calls across continents by 80%. With a corresponding drop in travel this was one of the big wins for API. Client: API Project: Collaboration Communications […]

Hawksford

Made famous by its Transporter bridge, we helped Middlesbrough Council move across to a more efficient and effective communications solution, by Implementing a contact centre spanning four virtual centres and supporting over 90 agents. Developing self-service Interactive Voice Response services, and reducing cost by replacing hundreds of basic and primary rate ISDN services with our […]

The Dental House

The Dental House is a leading regional dental practice caring for both private and NHS patients alike.  Based in Liverpool, its Clinical Director, Dr Stuart Garton has combined the latest in dental technology, customer service expertise and best in class behind the scenes practice support through his recruitment of over 30 dedicated members of staff […]

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