Derby, 16th March 2021 — Nowcomm, an elite team of technology experts in the design, delivery, and customer support of Cisco solutions, is pleased to announce it has recently achieved the Cisco Customer Experience Specialisation. The specialisation was awarded to Nowcomm in recognition of its ability and commitment to help customers drive the maximum value out of their software and subscription investments.
Digital transformation largely, has been facilitated by software and subscription-based models. Hence, Cisco’s extensive offer of solutions is available on a recurring basis and allows customers to benefit from ease of use and greater flexibility. This is turn, contributes to ever-important, positive customer experience.
“By obtaining Cisco Customer Experience Specialisation, Nowcomm is perfectly positioned to help our customers manage their subscriptions and renewals in a way that suits their unique requirements.” said James Baly, Technical Director at Nowcomm. “More importantly, we can assist our customers in increasing value from their software and subscriptions and therefore, help maximise their investments.”
The specialization verifies the knowledge and skills of certified Cisco partners, and rank among the most in-demand qualifications for professionals specialising in networking and collaboration software. Recognising the importance of nurturing customers to ensure they maximise their investments, Nowcomms elite customer care team guides and empowers customers to meet their desired business outcomes.
“Throughout the entire journey, the customer is at the heart of all our efforts. The Cisco Customer Experience Specialisation recognises our dedication to proactive engagement with our customers and delivery of the highest quality of service and value.” Baly ends.
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