Middlesbrough Council

Project Overview

Made famous by its Transporter bridge, we helped Middlesbrough Council move across to a more efficient and effective communications solution, by Implementing a contact centre spanning four virtual centres and supporting over 90 agents.

Developing self-service Interactive Voice Response services, and reducing cost by replacing hundreds of basic and primary rate ISDN services with our SIP service

Project Information

  • Client: Middlesbrough Council
  • Project: Voice Solution
  • Case Study: Download Here

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