Project Overview
Made famous by its Transporter bridge, we helped Middlesbrough Council move across to a more efficient and effective communications solution, by Implementing a contact centre spanning four virtual centres and supporting over 90 agents.
Developing self-service Interactive Voice Response services, and reducing cost by replacing hundreds of basic and primary rate ISDN services with our SIP service
Project Information
- Client: Middlesbrough Council
- Project: Voice Solution
- Case Study: Download Here
Planning your next project?
Built on strong engineering capability, Nowcomm is a skills, support and managed services company providing cost and performance optimised networking, cybersecurity, unified communications and datacentre services precisely tailored to support the business objectives of our customers.
Our approach is to focus on understanding your needs and provide complete lifecycle services for your communications, infrastructure, datacentre and security projects delivering analysis, design, planning and implementation right through to ongoing support and proactive managed services.
